Capitalism Means Policing Big Companies

Amazon provides a Send to Kindle for Mac app on their website. This is fraud because it doesn’t actually work and they haven’t fixed it for 3+ years. If they don’t want to make and maintain that app, they should stop lying that it’s available to use. They’re also wasting people’s time.

https://www.reddit.com/r/kindle/comments/x999dp/send_to_kindle_login_issue/

the app simply does not work. i spent hours trying to work through this issue with support.

save yourself additional headache and uninstall immediately.

amazon does not care that the app does not work, and will not be fixing it.

I contacted the online support, it turned out to be completely waste of time. The support even didn’t know there are Send to Kindle app. on pc and mac. She thought only mobile phone can do the job.

Amazon has had a wide variety of ongoing problems with sending books to Kindles for many years and never seem to get them fixed. There are many examples on the Mobile Read forum like:

The Calibre (ebook management software) documentation has this:

https://manual.calibre-ebook.com/faq.html#i-transferred-some-books-to-my-kindle-using-calibre-and-they-did-not-show-up

Books sent to the Kindle only show up on the Kindle after they have been indexed by the Kindle. This can take some time. If the book still does not show up after some time, then it is likely that the Kindle indexer crashed. Sometimes a particular book can cause the indexer to crash. Unfortunately, Amazon has not provided any way to deduce which book is causing a crash on the Kindle. Your only recourse is to either reset the Kindle, or delete all files from its memory using Windows Explorer (or whatever file manager you use) and then send the books to it again, one by one, until you discover the problem book. Once you have found the problem book, delete it off the Kindle and do a MOBI to MOBI or MOBI to AZW3 conversion in calibre and then send it back. This will most likely take care of the problem.

That’s ridiculous.

The web, email and Chrome extension options are also missing basic features (like setting the book’s author), leaving a Mac with no fully-functional ways to send files to a Kindle. I think maybe they want using your own books to suck and they want everyone to buy books from the Kindle store, but they also want to lie about that and hide it and pretend to offer good support for reading your own books, which is fraud.

This is a typical example of a big company committing fraud out in the open, but our society just doesn’t have decent enforcement mechanisms to stop them. Also I wouldn’t expect to see anyone else talking about this issue specifically as fraud, but it is. (This problem may not even be in the top 100 list of Amazon’s worst currently-active frauds, so no one caring is understandable in that context. But people largely don’t care about or stop the more harmful frauds either.)

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