Sorry I think I totally missed this question.
Yeah, I think Levels is a reasonable and easy way to try a CGM. There are things that I’m not happy about with the app, but it is still usable and has some upsides. I have been using both the Levels app and the Sugarmate app at the same time, since neither one does everything that the other does.
The way Levels works is that if you get the FreeStyle Libre through them, you actually do get a prescription from them and can later transfer that prescription to a local pharmacy, where you might get a better price. But to get the Dexcom G6, you have to participate in their study (you don’t have to do anything special, but they will be using your data for a study, so you may or may not be comfortable with that), so you don’t actually get a prescription, so there is no way to transfer it to get it filled locally. If you aren’t getting insurance coverage, it’s not really any cheaper to fill the Dexcom at a pharmacy anyway though.
One benefit of getting the CGM’s through Levels is that they have their own customer service, so if you have any problems, they will help you. A lot of people online say they were able to easily get replacements if their sensor stopped working or fell off, and that Levels is easier to deal with than either manufacturer. So that a benefit.
Levels says they are currently not available in all states, but I think that may only apply if you are getting the FreeStyle Libre: the reason they give for is that some states do not allow telemedicine prescriptions, but Levels isn’t using prescriptions for the Dexcom, only for the FreeStyle. (Also, when you go to check out, it blocks out certain states if you have selected the FreeStyle, but allows you to put in any state for the Dexcom.)
I believe you said you wanted a bluetooth CGM (instead of manual scan), so right now the only options I know of for those are Dexcom G6, Dexcom G7, and FreeStyle Libre 3. The only one I know of that is available through an app is Dexcom G6, which you can get through either Levels or Signos.
I still haven’t been able to find any good comparisons of the Signos vs Levels apps. I chose Levels because of their pricing structure. Signos is cheaper for a single month (if you buy it on sale, and it seems to always be on sale), and it’s also cheaper if you want to use them continuously for 3 or 6 months, and commit beforehand to that. But Levels allows you to have them sent to you every 3 months (or more or less often than that), which seems like a more reasonable way to use them for most people – it allows you to experiment a bit, make some changes, and then check how you are doing again later. I think continuously using them is probably overkill for most people.
With the way Signos works, if you are on a 3 month plan, they will send you 3 months worth of sensors, but only 1 transmitter. The transmitter only lasts for 90 days, so you can’t just save some of the sensors for later.
With Levels, you can set it up to send you a kit every 3 months, which will give you 1 month worth of sensors and a new transmitter each time, since your old one will be expiring. (If you get the kits monthly, you won’t get a new transmitter each time, so don’t buy them early with the plan to save them for later – they only send you a transmitter if your current one is going to expire.)
So the Levels structure will easily allow you to use 1 CGM a month (10 days out of the month), or use CGMS for 1 month then skip 2 months, etc. That part of Levels seems really good to me. I think that is probably the most reasonable way for most people to use CGMs.
When you sign up with Levels, there is no commitment to actually get future shipments. Even if you sign up for 1 kit every 3 months, you can easily delay or cancel that in app later. So you could try it with the first months worth of CGMs, and then decide at that point if it is worth continuing for you or not.
For me personally, I think it is worth using them pretty regularly. I have learned a lot about my own response to sugars & carbs, and it does not match the standard glycemic index stuff, etc. I plan on continuing to monitor later, not just doing it as a one time thing. Your diet, habits, gut microbiome, etc, all change over time, and your glucose responses will change with that.
According to Level’s website:
Levels offers a no questions asked refund policy for the annual membership charge at any time during your membership period.
So if you aren’t happy with it and decide not to continue, you can get the membership portion refunded.
I have found Levels customer service to be friendly & responsive so far. I have a lot of complaints about the app itself, but their customer service has been good, they are easy to work with, they ship fast, etc. So overall I would recommend them, especially for someone who doesn’t have a prescription, insurance coverage for CGMs, etc.
If someone can easily get a prescription & insurance coverage, I would probably recommend just getting the Dexcom G7 + Sugarmate app, assuming their insurance would give them a better price than Levels or Signos.
I am curious about Signos. It is marketed towards weight loss, which isn’t what I am using it for, so I am not sure if the app would be a good fit for me. I really hate how hard it is to find walk-throughs of apps online. These places want you to sign up and give them $400 to even see the app, which seems ridiculous to me.
If you are going to want to use a CGM closer to continuously, then getting a Signos subscription on sale would be cheaper than Levels. But Signos does not offer any kind of pro-rated refunds if you change your mind part way through your subscription, so that is a major drawback.
The other thing I am curious about is using the FreeStyle Libre 3 with the Veri app. You’d need a prescription for that too though, and the Veri app is $25 a month if you sign up for 6 months upfront. And I have no idea what the Veri app is like either. (I really don’t understand why they don’t have app walk throughs available online for these apps that they want you to spend hundreds of dollars to even access.)
As far as I can tell, those are the only options for the bluetooth CGM with an app that lets you record & track stuff.
Also, I could give more detail about the Levels vs Sugarmate app and what I like/dislike about them, if you are curious.